FAQ
- How do I update details for a Shelter / Rescue or Agency when there's no Update button?
- How do we set up "Pay it forward" adoptions?
- If I add video to the Document Manager, do they upload to public sites?
- If I delete drop down options from lists like Reasons for Euthanasia, will data be lost? Can I still report on them? What if I Edit instead of deleting?
- Is there a way to make a status for dogs that are adopted but awaiting spay and neuter, or awaiting collection by owners?
- Is there a way to make Scheduling Calendar show Standard Time not Miliatary Time?
- Main Status - Add/Edit/List?
- Pay Later - how to write off a bad debt
- Restricting Access to Reports
- Return to Habitat
- Scheduling: trouble-shooting when no price is showing for products/services
- Selling Products & Services
- Shelter Buddy Source List (with definitions)
- Shelter Buddy Status List (with definitions)
- Tracking animals that were previously spayed/neutered
- Troubleshooting - Printing Medication Labels
- Troubleshooting Discrepancies for report 307 "Total by G/L Code"
- Troubleshooting GL Codes: Why is this disabled account still appearing on receipts?
- Turn off Pop up Blockers
- Uploading videos to 3rd party sites
- We observe Daylight Savings. How do I change the timestamp forward or back?
- What do I do if an animal is deceased or no longer belongs to the listed owner?
- What do I need to do to get Google Mapping on my site?
- What is Petco Love Lost?
- What is the "Breeder/Shelter Registration#" field and "Set Default Breeder Supply Number" button for?
- What is the easiest way to add a discount?
- What is the size/quantity limit when uploading to Doc Managers?
- What's the difference between "Physical Location" and "Shelter Location"?
- Why am I seeing the message "Unexpected error Username is already taken" after I click on Save when updating an existing user?
- Why are animals with outcomes showing when I search by Physical Location on the Search page?