Set Up - Dispatch Default Selections

The Administration link will only display for users that have administrative access to the system.  This allows certain areas of the system to be edited by administrative staff.  This process is to set defaults for the Council, Source and Status drop downs of the dispatch area of the system.

Setting these defaults means these selections will automatically populate these drop downs for each new dispatch job that is created. This is most useful when the majority of the time, they would be selecting the same option from these drop downs and only rarely would a different option be used initially. Users will need to be mindful of changing them when necessary. 

1. In the left hand menu on the Welcome page click on the Administration link.
2. On the Administration page click on the Dispatch Administration link.
3. Go to the Dispatch Default Selections link.
4. Council: Select an option from the drop down. Leave as No Default if you require your users to make an active selection for each job, or select a Contracted Agency/Council from the list.
5. Source: Select an option from the drop down. Leave as No Default if you require your users to make an active selection for each job, or select a Source from the list. Sources are loaded via the Source options in Dispatch Administration.
6. Status: Select an option from the drop down. Leave as No Default if you require your users to make an active selection for each job, or select a Status from the list. Statuses are loaded via the Status options in Dispatch Administration 
7. Click Update.