If you would like MFA set up for your site, please take the following steps:
- Run report 243 User Details (excluding Deleted User) to confirm that all users have email addresses and that they are correct.
- NB: this is for Shelter Buddy users only. MFA does not affect logins to the Volunteer Modules e.g. Volunteer Buddy
- Confirm all users are aware of the email address linked to their SB login.
- Confirm all users are able to access the relevant email platform on the same machine they are using to log in to Shelter Buddy, or that they can use a mobile device to retrieve the information.
- Once enabled, new users cannot be created without a valid email address.
- When you are ready, contact support@shelterbuddy.com to enable this system for you.
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