This process details how to renew an existing license. Animals must be actively linked to the person to be able to renew the license through their Person Record.
Important: if a license has expired, it cannot be renewed and a new license record will need to be created.
- Search for the relevant Person Page. Since the animal is known to exist, the person should already have a record.
- Click the Scroll to Bottom link to locate the Person Categories at the bottom of the page, and find and click on the License link.
- Click the link Edit / Renew a License
- Click the Renew link against an animal which is being issued a renewed license. You won't see this link if the pet's license is:
- Expired
- An exemption
- Incomplete
- On the Animal Details page, make any changes required and click Update Details to proceed.
- Old license will automatically update to have a status of 'Renewed'.
- Fill the license page in as normal:
- Select the License Type
- Select the Issue Date as required. If the Expiry Date is set to manual entry, set this date.
- Select the address the animal is to be licensed at.
- Complete any further details as required by local settings for that Issuing Authority.
- Click Add Details to proceed to the Receipt page
- Complete the receipt details as required to finish.
NOTE: The animal must be linked to the person in question for the license to be renewed.
If the animal is not currently linked, you can link it via the Identification & Services PC > Transfer Animal Details to New Owner process. This links the animal to the person without changing the existing source or status.
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