In any case, you would need your adopter to apply to a new pet and proceed with the adoption, you can do this through our New Matchmaking feature.
***First thing to take note of is to make sure the adopter has a validated account.
• We recommend that the adopter already exists with an account confirmed in the shelter's Contacts List, available on the Contacts page.
If the account is valid, you can follow these steps:
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Under the Adopets dashboard, click on CONTACTS.
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Search for the adopter by typing their first name, email, or phone number.
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Click on ACTIONS > "New Adoption Inquiry"
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Search for the pet's name and click on "Assign pet."
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In case there are any missing adoption questions to be answered, you might need to complete filling it out to submit the adoption inquiry.
After these steps are done, a new Adoption Application will be available for the pet selected under the Adoptions section.
If the adopter doesn't have a validated account kindly send us a message through chat or through our email at support@adopets.com.
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